|Oct 23rd, 2012 08:42am in the Technical Support board on the EU forums.||So, there are 2 separate issues here really lord2oo6. First, you need to get a new (and preferably more memorable) security question and answer. Account and Payment Support should be able to help you with that.|
While your dealing with them, you may want mention this security lock 'loop' that you have been experiencing so they can take a closer look at your account and make sure everything is OK.
In the meantime, I recommend you do a thorough security sweep on your system just in case. Our Security Checklist should help you with this.