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Baileys Hi, after clicking the game luncher, game is up to date so i click play button. After that "diablo logo" comes on screen but nothing happens. Any suggestions? Note: I am a macbook pro user.
Natryndon Customer Service View Source Oct 24th, 2012 12:12pm in the Technical Support board on the EU forums. Hey there Baileys. Our tech boffs are aware that this is happening to quite a few users right now and are requesting additional information. Could you tell us which OS you are using and where you are playing from please? In the meantime, you can also try these troubleshooting steps (from the US forum) to see if they help.
Natryndon Customer Service View Source Oct 24th, 2012 12:12pm in the Technical Support board on the EU forums. Sorry I should have been a bit clearer, I mean which country are you playing from? And while we're at it, the name of your Internet Service Provider might come in handy too. =)
Natryndon Customer Service View Source Oct 25th, 2012 03:02am in the Technical Support board on the EU forums. Indeed, pretty much all reports of this issue are originating in Turkey (couple from China too) so it's obviously some weird network issue in that region. We will continue to investigate further and see if there is anything we can do to help.