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Diablo 3 Blue Posts » Voice of the forum Blizzard cares, Why?


Brahm
Let's be honest here. 99% of the stuff posted on every forum everywhere is gibberish. Blizzard doesn't need our suggestions, nor do they care. (and why would they) we have no creditability. We are just an anonymous hoard who can never agree on anything. The forums are here to create a community among players, and to act as a means of first response to bugs, exploits and on going issues. That is it. If you think bliz is going to change something because some people cried about it. WRONG. They are making the decisions based on metrics (or at least should be). Take note to EVERY Blue post ever.

There has not been one in the single history of the game that went like so.

"Dear forum member, your suggestion is really something interesting we never thought of. We are going to task the development team on it and see if it's something that is viable"

However EVERY blue post EVER goes like this.

"Dear forum member, your suggestion coincides with something we noticed* that had already been under development. (*Here is where the metrics come in). So and so is unbalanced and agree it needs changing"

Just like most of you don't care what 99% of the other posts have to say neither does anybody including blizzard it's just white noise.

So you can complain all you want, RD is BAD, RD is GOOD. It doesn't matter. There are so many conflicting point of views it would be foolish as a company for blizzard to make any decisions based on the voice of the community because the unlike the metrics they are capable of viewing we simply do not display a singular point of view.

In the end we are really just here on the forum to share our tales, promote the game, trade items and interact with each other. Enjoy it for what it is and you won't be pissed off all the time.


Vaeflare
Community Manager
View Source
Nov 06th, 2012 08:22pm in the General Discussion board on the US forums.
While indeed the forums (and social media in general) are intended for players to interact and chat with each other about whatever interests them, I whole-heartedly disagree that we don’t care about feedback. We do care, and feedback from the forums has absolutely influenced the direction of Diablo III.

The thing is, we as community managers don’t make the calls on what should and shouldn’t be implemented or changed in Diablo III. That’s not our job. So it’s true that you’ll never see us saying we’re tasking the development team for anything, because we don’t make those sorts of decisions for them.

What we DO do, however, is to keep in touch with the development team and relay important discussions and trends that we see in the forums on to them. Similarly, we often work with our developers so that they can relay information to us about what’s going on behind the scenes with Diablo III, and help us to answer your questions. This community is certainly full of ideas and competing points of view, and they are all extremely valuable to us. Your discussions often provide insight into concerns and ideas that may or may not have been prominent on our radar, and our job as community representatives is make sure the developers are aware of what you think.

At the end of the day, it’s up for the developers to determine what decisions are made for Diablo III. Those decisions can be influenced by the community at-large, and we genuinely appreciate that so many of you take the time to leave us constructive feedback, regardless of whether or not it is directly incorporated into Diablo III.

Vaeflare
Community Manager
View Source
Nov 06th, 2012 09:02pm in the General Discussion board on the US forums.

Quote

props to vaeflare for relaying all our feedback

you must have the patience of a saint to filter through the countless garbage threads


Thanks for the kind words. :) I try to be as candid and unbiased with the feedback I gather and pass along as much as I can. While I sometimes raise an eyebrow at some of the threads and posts that are scattered about the Diablo III forums, I know that for the vast majority of players, the reason they’re posting here is because they’re passionate about the game. When you realize that players are posting because they’re passionate, it’s a lot easier to see eye-to-eye with people and treat them with respect, even if you might politely disagree with their opinions.